computer help?

[desh]

When we try to send email from our computer at work to more than 5 people, we get an error message email from "System Administrator" with the subject "Undeliverable: [original subject]" and this text:

Your message did not reach some or all of the intended recipients.

Subject: [original subject]
Sent: [sent timestamp]

The following recepient(s) could not be reached:

'[test email address 6]' on [timestamp]
452 4.5.3 Too Many Recipients

'[test email address 7]' on [timestamp]
452 4.5.3 Too Many Recipients

And so on, for all but 5 of the email addresses. (The email goes through to the 5 addresses not listed.)

First of all, there is no System Administrator. It's just 2 of us in an office on a dialup. Second of all, there's no email address associated with System Administrator. (This is Outlook, which tries to be extremely helpful by obfuscating confusing data, like email addresses. Though there may not be an email address at all, which would seem to make this entirely Outlook's fault.)

I've tried changing SMTP servers entirely. I've tried turning off Norton's outgoing email scanning. I've tried sending to entirely different sets of addresses (more than 5 at a time). I've tried looking all around Outlook's options for anything related to a maximum outgoing recepient list. I've tried googling for that error code. Nothing.

Any other ideas?

Comments

[t3chnomag3.livejournal.com]

I never said use TB permanently. Outlook is clearly made for the corporate environment, with all its integrated tasks and things like MS Exchange. But to completely rule out Outlook as the culprit I figured you'd have to try some other email client. Then you can go and whine to Netscape all you want about their screwed up internet.

But as flyinbutrs pointed out so well, you're not exactly the image of "corporate." And since there are only 2 of you, and one of you is clearly a nerd, the other one could always be taught "the way." And if you need a calendar function in addition to email function, TB has a calendar extension I believe, or Mozilla makes Sunbird.

You also don't need to use TB. You could try Outlook Express, The Bat, Pegasus Mail, or any number of other clients.

[desh]

Yeah, I understand. It's just that I'll have to make some sort of decision if it turns out that it's Outlook's fault.

What are The Bat and Pegasus Mail? I'm still looking for something to use at home that's better than Outlook Express, and I haven't found it yet.

[t3chnomag3.livejournal.com]

They're both different email clients that I've heard of (at least I think Pegasus Mail is an email client, it's been a while since I heard its name. I know The Bat is because lots of TB users once used it). Those were the only other clients I could think of off the top of my head. I've never used them before.

You could always try Seamonkey.

[desh]

I don't think she can access my SMTP server.