![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
computer help?
When we try to send email from our computer at work to more than 5 people, we get an error message email from "System Administrator" with the subject "Undeliverable: [original subject]" and this text:
And so on, for all but 5 of the email addresses. (The email goes through to the 5 addresses not listed.)
First of all, there is no System Administrator. It's just 2 of us in an office on a dialup. Second of all, there's no email address associated with System Administrator. (This is Outlook, which tries to be extremely helpful by obfuscating confusing data, like email addresses. Though there may not be an email address at all, which would seem to make this entirely Outlook's fault.)
I've tried changing SMTP servers entirely. I've tried turning off Norton's outgoing email scanning. I've tried sending to entirely different sets of addresses (more than 5 at a time). I've tried looking all around Outlook's options for anything related to a maximum outgoing recepient list. I've tried googling for that error code. Nothing.
Any other ideas?
Your message did not reach some or all of the intended recipients.
Subject: [original subject]
Sent: [sent timestamp]
The following recepient(s) could not be reached:
'[test email address 6]' on [timestamp]
452 4.5.3 Too Many Recipients
'[test email address 7]' on [timestamp]
452 4.5.3 Too Many Recipients
And so on, for all but 5 of the email addresses. (The email goes through to the 5 addresses not listed.)
First of all, there is no System Administrator. It's just 2 of us in an office on a dialup. Second of all, there's no email address associated with System Administrator. (This is Outlook, which tries to be extremely helpful by obfuscating confusing data, like email addresses. Though there may not be an email address at all, which would seem to make this entirely Outlook's fault.)
I've tried changing SMTP servers entirely. I've tried turning off Norton's outgoing email scanning. I've tried sending to entirely different sets of addresses (more than 5 at a time). I've tried looking all around Outlook's options for anything related to a maximum outgoing recepient list. I've tried googling for that error code. Nothing.
Any other ideas?
no subject
--Jeff
no subject
no subject
--Jeff
no subject
no subject
I suppose that you could debug this by finding someone running an smtp server, turning on logging, and seeing what it gets from your outlook boxen. But that seems like more effort than should be justified. You seem to already have a strong case that it is just Outlook's fault. 452 is the SMTP error number for "Insufficient System Storage", but implementations are required to support at least 100 recipients, and exceeding that throws error number 552. (Yeah, you probably looked that up yourself. Nothing to see here.)
no subject
Based on what
My guess is that your ISP is limiting your email sending capabilities themselves. It makes sense... the problem isn't the SMTP server, because, as you said, you tried several different ones. The problem isn't Outlook, because Outlook CAN and DOES send out mass emailings of more than 5 people at a time somewhat reliably. The problem must exist in between when the email(s) get sent from your computer, through the ISP, to the SMTP server. I'll bet dollars to donuts that's where you get these "rejections" (and subsequent "rejection notification emails").
That's also probably why you can't find anything on this mysterious "error" online (your ISP is probably small and not enough people have encountered this same problem). They could be doing it because of bandwidth concerns (though spamming over dialup would be INCREDIBLY stupid, they might block over 5 recipients at a time to discourage it further), they could be doing it because they don't offer more than 5 outgoing emails at a time with your current account (but you can upgrade for a low, low cost of ...), or they could be doing it because they're fucktarded assholes who hate you and want you to kill yourself. Either way, I'd call them up and ask. Of course, the best solution to your problem is to GET BROADBAND, you silly non-profit types.
--Jeff
P.S. No, I am not willing to bankroll your organization's acquisition of broadband. Any organization stupid enough to be unwilling to give its members broadband access in the first place does not deserve my charity.
no subject
no subject
no subject
Though honestly, from what I've read, Thunderbird isn't really ready as a corporate solution, especially for people who aren't computer nerds. (Even if you ignore my pet peeve, the "date recieved" thing.) True or false?
no subject
Good luck
-Robin
no subject
Thanks for your help.
no subject
I have an odd theory about your e-mail issue... are all the addresses in your to: box? Try CCing all but one of the addresses. It might help... it might not. But some SMTP servers limit the number of direct recipients.
no subject
Today we'll figure it out.
no subject
But as flyinbutrs pointed out so well, you're not exactly the image of "corporate." And since there are only 2 of you, and one of you is clearly a nerd, the other one could always be taught "the way." And if you need a calendar function in addition to email function, TB has a calendar extension I believe, or Mozilla makes Sunbird.
You also don't need to use TB. You could try Outlook Express, The Bat, Pegasus Mail, or any number of other clients.
no subject
What are The Bat and Pegasus Mail? I'm still looking for something to use at home that's better than Outlook Express, and I haven't found it yet.
no subject
You could always try Seamonkey.
no subject
I don't think she can access my SMTP server.
no subject
no subject
Tunneling over SSH